Zalo Notification Service on ONWEB.asia’s customer care platform 

Your business becomes more professional with customers and partners. Leverage Vietnam’s leading messaging app to send notifications, OTPs, personalized appointment reminders, and transactional messages

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74.7 million active user

87% Usage rate of Zalo

2 billion Messages sent over Zalo per day

Increase your customers’ purchasing experience

Engage over Zalo to support your entire customer journey

  • Create or change user account status

  • Confirm or update transaction information

  • Provide after sales support

  • Update account information

  • Re-engage inactive customers

Apply Zalo Notification to perform automated actions such as sending notifications of orders, transactions, shipping, recurring invoices, and personalized appointment reminders.

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Zalo ZNS application according to the forms

Send personalized transaction notifications automatically set up on the ONWEB.asia platform

Deliver OTPs

Create or change user account status

  • Send OTP code to customers who create new accounts
  • Confirm change of account credentials like passwords
  • Verify accounts and transactions

Confirm or update transaction information

  • Send order confirmations, booking success or failure notifications
  • Provide transaction confirmation or status
  • Confirm service registration
  • Confirm event registration
  • Update status to trial products and services
  • Send payment and appointment schedules
  • Notify on late payments or appointments
  • Send order delivery updates

Support related services after the transaction

  • Send delivery confirmations
  • Notify on warranty activations
  • Send periodic maintenance notices
  • Send feedback surveys

Update the account information of your customers

  • Confirm account creation
  • Change account number
  • Announce membership promotion
  • Deliver account security warning
  • Update account information changes
  • Confirm of account creation status
  • Confirm password change
  • Notify on accumulating bonus points
  • Warn on suspicious activity

Send updates on business, product, or service changes

  • Notifications on system maintenance
  • Send service policy changes
  • Make holiday, service suspension or shutdown announcements
  • Send product manuals, payment instructions
  • Notice of change of registered event or service status
  • Send product or service recommendations
  • Contact us

Send after-sales notices to previously engaged customers

  • Announce products/services coming soon
  • Notify on products/services being discontinued
  • Send promotions
  • Send gift vouchers
  • Send surveys

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Industry Expertise

We are putting forth to transform businesses digitally regardless of the industry. We believe your unique perspective will be an add-on to our valuable industry insights delivering beneficial solutions.

Healthcare

Improve your patient care by optimizing and implementing innovative technology advancements. Our solutions help you transform the way the healthcare sector delivers the utmost care by putting your patients’ needs first.

Banking and Finance

In the financial sector, the traditional approach will no longer get outcomes and it results in poor data quality. Our team helps you implement a smart, secure, and digitally automated platform to manage your financial processes.

Retail

We understand the evolving complexity of the retail industry and its requirement for a more advanced approach to custom IT solutions. Our custom solutions enable you with increased efficiency, higher productivity, and a customer-centric experience.

Real Estate

Your real estate business lacking digital transformation is just like serving homes for birds! Advance with digital trends and meet modern-day consumer needs.

Media & Entertainment

We provide all-in-one IT solutions for Media and Entertainment. This includes personalized website design, development of web and mobile apps, content management systems, and more.

Manufacturing

Helping businesses turn their ideas into reality. They offer support in areas like user research, design, prototyping, and manufacturing so that businesses can create and launch successful new products. Through product design, you can tap into specialized expertise and bring innovative products to market with ease.

Client Feedback

Delve into the feedback from our valued customers!

What makes us your ideal partner?

We believe that you deserve a web design agency that is experienced and versatile. At ONWEB.asia, our prominent design experts know the trends and the best practices outperforming the market. Designing websites that increase your interactions and lead to sales growth on your website.

4+

Years of Experience

2,000+

Projects Delivered

500+

Happy Customers

30+

Team Strength

Are you ready to transform your business?

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